Ann Arbor — The Michigan Quality Council (MQC) announces Henry Ford Health System as a 2007 Quality Leadership Award recipient.
The Michigan Quality Leadership Award is the highest honor for organizational performance excellence in the state. It is awarded after a rigorous review by a team of examiners who perform a comprehensive site visit and then submit a report for final evaluation to an independent panel of judges. The MQC’s leadership award program is modeled after the Malcolm Baldrige National Quality Leadership program. Both programs evaluate an organization for excellence in seven categories of performance: leadership; strategic planning customer focus; measurement, analysis and knowledge management; staff focus; process management; and organizational results. Participating organizations receive a feedback report identifying strengths and opportunities or improvement; those who demonstrate mature processes and outstanding results may become award recipients.
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